FAQ
Common questions, answered.
How do I book a stay?+
Bookings can be made directly through the website — choose a property, select your dates, and pay securely. Direct bookings include the best available rate.
What is the cancellation policy?+
Each property has its own cancellation terms, which are shown at the time of booking. Please review them before confirming your stay, or contact us if you need clarification.
Can I hold a date while I decide?+
Yes — get in touch via the contact page and we'll place a 48-hour hold while you confirm.
Are pets welcome?+
Pet policies vary by property. Please reach out before booking and we'll let you know what's possible.
Do you accommodate large groups or events?+
Grants Estate is designed for groups of up to 16. For larger gatherings or events, please contact us directly to discuss.
The direct promise
Better booked directly.
Every booking on this site is handled by the same team that prepares the property. No middlemen, no call centres, no surprise fees — and the best available rate, guaranteed.
Best rate, guaranteed
Match any rate you'll find elsewhere — and we'll add a small extra on top.
Owner-direct
Speak to the people who actually run the property, not an agent.
Flexible holds
Hold preferred dates for 48 hours while you confirm the rest of your party.
Considered extras
Private chefs, in-house massage, transfers and grazing menus — arranged on request.
Still have questions?
We're a message
away.
Reach out directly — we'll help with dates, group size, and the right property for your stay.